{"id":1806,"date":"2024-10-14T17:07:33","date_gmt":"2024-10-14T09:07:33","guid":{"rendered":"https:\/\/www.trugemtech.com\/?page_id=1806"},"modified":"2024-11-30T08:47:09","modified_gmt":"2024-11-30T00:47:09","slug":"soporte","status":"publish","type":"page","link":"https:\/\/www.trugemtech.com\/es\/soporte\/","title":{"rendered":"Ayuda"},"content":{"rendered":"<div class=\"wp-block-cover is-light has-parallax is-repeated\" style=\"padding-top:0;padding-bottom:0\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\" style=\"background-color:#c8d0da\"><\/span><div class=\"wp-block-cover__image-background wp-image-1802 has-parallax is-repeated\" style=\"background-position:50% 50%;background-image:url(https:\/\/www.trugemtech.com\/wp-content\/uploads\/2024\/10\/AIwBCAAQAhgAIIG10aMGKICE8FAw8A44gAU.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-large-font-size\"><strong>Estamos aqu\u00ed para ayudarle<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:22px\"><strong>Su satisfacci\u00f3n es nuestra prioridad, elija el m\u00e9todo de contacto que prefiera.<\/strong><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-border-color has-nv-light-bg-border-color has-nv-light-bg-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:3px\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/www.trugemtech.com\/wp-content\/uploads\/2024\/07\/neve-marketing-icon-9.png\" alt=\"\" class=\"wp-image-935\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\"><strong>Enviar un billete<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<p>Responderemos a su solicitud lo antes posible.<\/p>\n\n\n\n<p>P\u00f3ngase en contacto con nuestro equipo de asistencia. <\/p>\n\n\n\n<p>support@trugemtech.com<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.trugemtech.com\/es\/pongase-en-contacto-con\/\">Enviar un billete<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-border-color has-nv-light-bg-border-color has-nv-light-bg-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:3px\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/www.trugemtech.com\/wp-content\/uploads\/2024\/05\/neve-marketing-icon-7.png\" alt=\"\" class=\"wp-image-752\" style=\"width:60px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\"><strong>Contacto telef\u00f3nico<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<p>Estamos disponibles para llamadas <\/p>\n\n\n\n<p>De lunes a viernes<\/p>\n\n\n\n<p>+86 18621371889<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/join.skype.com\/invite\/wQq2wlBVbE9L\">Contacto telef\u00f3nico<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-border-color has-nv-light-bg-border-color has-nv-light-bg-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:3px\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/www.trugemtech.com\/wp-content\/uploads\/2024\/05\/neve-marketing-icon-5.png\" alt=\"\" class=\"wp-image-750\" style=\"width:58px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\"><strong>Enviar un correo electr\u00f3nico<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<p>Por favor, comparta detalles sobre el asunto, <\/p>\n\n\n\n<p>modelo de producto, n\u00ba SN, versi\u00f3n del firmware, <\/p>\n\n\n\n<p>y mensajes de error.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/es\/sales@trugemtech.com\/\">Enviar un correo electr\u00f3nico<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignwide\" style=\"border-width:30px;padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);min-height:600px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-neve-link-color-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-nv-site-bg-color has-text-color has-link-color wp-elements-8e2cee6c34e59bce6c0227912679f872\" id=\"h-access-to-technical-documents-amp-software\">Acceso a documentos t\u00e9cnicos y software<\/h2>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-form-12090a65\" class=\"wp-block-themeisle-blocks-form\" data-option-name=\"bf9b28ff82ce323187abc5d0feb0d8f07ecd8436_12090a65\"><form class=\"otter-form__container\" action=\"\">\n<div id=\"wp-block-themeisle-blocks-form-input-a077752b\" class=\"wp-block-themeisle-blocks-form-input\"><label for=\"wp-block-themeisle-blocks-form-input-a077752b-input\" class=\"otter-form-input-label\"><span class=\"otter-form-input-label__label\">Nombre completo<\/span><span class=\"required\">*<\/span><\/label><input type=\"text\" id=\"wp-block-themeisle-blocks-form-input-a077752b-input\" required class=\"otter-form-input\"\/><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-form-input-c2146c5b\" class=\"wp-block-themeisle-blocks-form-input\"><label for=\"wp-block-themeisle-blocks-form-input-c2146c5b-input\" class=\"otter-form-input-label\"><span class=\"otter-form-input-label__label\">Correo electr\u00f3nico<\/span><span class=\"required\">*<\/span><\/label><input type=\"email\" id=\"wp-block-themeisle-blocks-form-input-c2146c5b-input\" required class=\"otter-form-input\"\/><\/div>\n\n\n<div class=\"protection\" aria-hidden=\"true\"><input type=\"hidden\" id=\"wp-block-themeisle-blocks-form-12090a65_nonce_field\" name=\"wp-block-themeisle-blocks-form-12090a65_nonce_field\" value=\"0346fb428c\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/es\/wp-json\/wp\/v2\/pages\/1806\" \/><input class=\"o-anti-bot\" type=\"checkbox\"><\/div>\n\n\n<div id=\"wp-block-themeisle-blocks-form-textarea-03516a95\" class=\"wp-block-themeisle-blocks-form-input\"><label for=\"wp-block-themeisle-blocks-form-textarea-03516a95-input\" class=\"otter-form-input-label\"><span class=\"otter-form-input-label__label\">Tel\u00e9fono<\/span><span class=\"required\">*<\/span><\/label><input type=\"number\" id=\"wp-block-themeisle-blocks-form-textarea-03516a95-input\" required class=\"otter-form-input\"\/><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-form-input-270293a7\" class=\"wp-block-themeisle-blocks-form-input\"><label for=\"wp-block-themeisle-blocks-form-input-270293a7-input\" class=\"otter-form-input-label\"><span class=\"otter-form-input-label__label\">Empresa<\/span><span class=\"required\">*<\/span><\/label><input type=\"text\" id=\"wp-block-themeisle-blocks-form-input-270293a7-input\" required class=\"otter-form-input\"\/><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-form-input-972f864a\" class=\"wp-block-themeisle-blocks-form-input\"><label for=\"wp-block-themeisle-blocks-form-input-972f864a-input\" class=\"otter-form-input-label\"><span class=\"otter-form-input-label__label\">Mensaje<\/span><span class=\"required\">*<\/span><\/label><input type=\"text\" id=\"wp-block-themeisle-blocks-form-input-972f864a-input\" required class=\"otter-form-input\"\/><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-form-input-920b9c67\" class=\"wp-block-themeisle-blocks-form-input\"><label for=\"wp-block-themeisle-blocks-form-input-920b9c67-input\" class=\"otter-form-input-label\"><span class=\"otter-form-input-label__label\">Pa\u00eds<\/span><span class=\"required\">*<\/span><\/label><input type=\"text\" id=\"wp-block-themeisle-blocks-form-input-920b9c67-input\" required class=\"otter-form-input\"\/><\/div>\n\n\n\n<p class=\"has-nv-light-bg-color has-text-color has-link-color has-extra-small-font-size wp-elements-17721cf81a37551063abc7a5650957da\">Usted acepta recibir comunicaciones por correo electr\u00f3nico de nuestra parte al enviar este formulario y entiende que su informaci\u00f3n de contacto ser\u00e1 almacenada con nosotros.<\/p>\n<div class=\"wp-block-button o-center\"><button class=\"wp-block-button__link\" type=\"submit\">Enviar<\/button><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":""},"class_list":["post-1806","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.6 (Yoast SEO v23.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Vehicle Gateway | Edge Computing Gateway | RTK Equipment | AIoT 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