TruGem EV Charging Pile Smart Solution deploys industrial gateway C505 to achieve remote real-time monitoring and efficient O & M of charging piles, helping operators improve management efficiency and service experience.
Background
With the rapid popularization of new energy vehicles, the construction scale of public and private charging piles continues to expand. At the same time, charging operators and equipment managers are facing increasingly complex equipment management and service guarantee challenges. In order to improve operational efficiency, reduce maintenance costs, and realize intelligent and visual management and control of charging facilities, it is particularly important to build a stable, efficient and secure remote connection and management architecture.
Customer Pain Points
Distributed equipment lack central control
Charging piles are spread across different corners of the city, the cost of on-site inspections is high, and information collection is delayed.
Missing live status data
Traditional architecture cannot grasp the operating status and fault status of each charging terminal in real time.
Slow maintenance, poor efficiency
It is difficult to quickly diagnose and locate abnormalities in equipment, resulting in reduced user satisfaction.
Unsecured data transmission
The network connection security is weak, there is a risk of data leakage, and it threatens the security of users and platforms.
EV Charging Pile Smart Solution
By deploying the wireless industrial gateway C505 at the charging pile site, a stable and secure remote communication and O & M channel can be built:
- Flexible access: The charging pile controller accesses C505 via Ethernet or Wi-Fi to achieve local data collection and protocol adaptation.
- Secure transmission: C505 encrypts and uploads data such as equipment operating status, power, voltage, current, fault code, etc. to the charging pile management platform through cellular networks (such as 4G/5G) to ensure information security.
- Remote maintenance: C505 supports connection to the TruGem Cloud platform or a third-party platform, and can build a stable remote O & M channel to achieve debugging, diagnosis, upgrade and maintenance operations on charging piles.
- Fast deployment and strong compatibility: Applicable to all types of AC/DC charging piles, supporting a variety of industrial protocols and platform integration requirements.
Benefits
Real-time visual monitoring
24-hour online monitoring of equipment status, timely warning of faults, and improved O & M initiative
Efficient remote O & M
Operation and maintenance personnel do not need to be on site to achieve remote diagnosis and software upgrades, reducing labor and time costs
Enhanced data security
Full-link data encryption transmission mechanism to ensure the information security of the platform and users
Improve charging station reliability and service experience
Effectively reduce charging pile downtime, improve user satisfaction and operating benefits
